Customer Support & Documentation
Sincerely,
Garry J. Boyd
President, Boyd Observatories
57607 Broughton Rd., Ray Township, MI, 48096 (USA)
| Manuals & Documentation |
|
|
|
|
|
|
| Question: What environmental conditions can I expect inside
the dome and how well are the domes sealed from the outside environment?
Answer: Our Observatories typically have internal temperatures 5-10 degrees cooler than the outside air temperature. Our domes use flanges and environmental seals to keep out precipitation and wind. |
| Question: Does the Model 5500 have adequate space to meet
my needs?
Answer: The model 5500 is actually 7 feet in diameter at the base providing adequate room for 2-3 observers, depending on the telescope installation. |
| Question: What size dome should I use?
Answer: First review technical specifications on our pages. If you have additional questions we would be happy to talk with you and provide additional guidance for the correct product solution that meets your needs. |
| Question: Can I use my telescope and tripod in the dome
instead of a pier?
Answer: Yes, you can use your telescope and tripod instead of the pier. We do, however, recommend a pier to maximize your viewing space and comfort. |
| Question: How many Observatories have you sold?
Answer: There are hundreds of Observatories all over the United States created by Boyd Observatories. Checkout our feedback page for the location of some of our customers. |
| Question: Why should I pick your product over your competitors?
Answer: We are committed to producing the very best observatories and accessories for the astronomical community and this includes support before and after the product is delivered. We stand behind our products and have hundreds of loyal customers as a result of our commitment. |
| Question: Can I leave my computer outside?
Answer: Although we do have customers that leave computer equipment in their Observatories we recommend that you read the owners manual or contact the manufacture for specifications. There are manufactures that provided PC's designed to take the extreme weather conditions. Contact us for details. |
57607 Broughton Rd., Ray Township, MI, 48096 (USA)
Copyright © 1999-2001, Boyd Observatories